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Privacy Policy

Privacy Policy Overview

This Privacy Policy explains how Language Point 27 processes personal data in connection with its website, course inquiries, level screening, enrolment, and small-group language courses. It applies to users who contact us, visit the site, or take part in our services in Sumgayit and related online communications.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Data Category

Data We Collect

We may process contact details, inquiry content, level-screening information, course preferences, timetable choices, enrolment records, payment-related records, attendance information, progress summaries, and technical data such as device and usage details. Where a user communicates with us by phone, email, contact form, or in person, we may also process the information provided in that communication.

The categories of data collected depend on how a person inquires about courses, enrols, or uses the site.
Collection Source

How We Collect Data

We collect personal data directly from users when they submit an inquiry, request level screening, confirm course terms, enrol, or communicate with us. We also receive data that is generated during scheduling, attendance tracking, guided practice, and progress review, as well as limited technical data from the website and related systems.

Information is obtained from users, from course administration, and from site interactions.
Cookie Type

Types of Cookies

We may use essential cookies to support site operation, security, and form handling. We may also use preference cookies to remember basic settings and, where enabled, analytics cookies to understand how visitors use the site and improve page performance. Cookie categories may be session-based or persistent depending on their function.

Cookie use is kept to standard website functions and basic analytics where enabled.
User Control

Cookie Controls

Users may manage cookies through their browser or device settings and may clear stored cookies at any time. Where the site provides a cookie preference tool, users can use it to adjust non-essential settings. Essential cookies may remain necessary for basic site operation and security.

Browser settings and device controls can limit non-essential cookies, but some site functions may be affected.

Contact Information

Email contact
[email protected]
Telephone contact
+994 40 289 83 68
Postal address
1, 40-cı Məhəllə, Sumgayit, AZ
Privacy contact
[email protected]

These contact details are used for privacy questions, data requests, and related correspondence.

Contact Page

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or an explanation of how a request has been handled. Where processing is based on consent, that consent may be withdrawn for future processing, without affecting prior lawful processing.

Available rights may vary depending on the nature of the data and the applicable legal basis.

To protect privacy, we may ask for enough information to verify the requester and locate the relevant records. If a request is complex or limited by law, we will explain the outcome in a practical way and, where possible, identify the part of the request that can be fulfilled.

Requests are reviewed against identity and record-matching checks before any disclosure or correction is made.

Retention depends on the type of record and the reason it was collected. Course and payment records are kept for the period needed to manage enrolment, teaching, accounting, and dispute handling. Communication records and technical logs are kept for a shorter period unless a longer period is required by law or necessary to protect our legitimate interests. When data is no longer needed, it is deleted or anonymised.

We keep data only for as long as needed for service delivery, recordkeeping, or legal compliance.

If we make material changes, we will revise the policy on the website and may provide additional notice where appropriate. The updated version applies from the date it is posted unless a different effective date is stated.

We review this notice from time to time and update it when our practices or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, screen starting level, match learners with a suitable group and timetable, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site and diagnose problems.

Processing is limited to the ordinary operation of a language course provider.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record management, or similar operational functions. Where third parties process data on our behalf, they are expected to use it only for the contracted purpose and to apply appropriate confidentiality and security measures.

Operational partners receive only the information needed for their role.
03 · Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with law, respond to lawful requests, protect our rights, prevent fraud, or address security and safety concerns. We may also disclose information in connection with a dispute, investigation, or similar legal process when required or permitted by law.

Some disclosures are required to meet legal, tax, or regulatory obligations.